Am I assured of the confidentiality of all my information?
Yes, at Optiwords we are committed to maintaining the strictest confidentiality of any document or material entrusted to us. All our transcribers work with us in accordance with ethical rules of confidentiality.
How is the cost of my transcription calculated?
The cost of a transcription varies greatly and depends on several factors such as the duration, the type (technical, scientific, legal, promotional, etc.), the deadline, and the language(s) involved, etc. To find out the exact cost for your transcription, do not hesitate to request a free quote online.
Why should I choose Optiwords for my transcription needs?
- Because with Optiwords, you can be sure that your transcription will always be done by a native speaker. We believe that only a native speaker can capture the nuances and idioms of a language or cultural environment.
- Because with Optiwords, you can be sure that you will always receive your transcript within the agreed timeframe. We know that time is an important factor in the life of a company and in professional life. That is why we take care to meet our deadline commitments, especially if your transcription is urgent.
In what format should I send my file for an audio transcription?
You can send us your audio or video file in whatever format you like (MP4, AVI, MKV, MP3, AAC, WAV, MOV, YouTube link...). However, please make sure that the audio is perfectly clear and intelligible, otherwise our transcribers will not be able to deliver the transcription.
How can I pay you?
- By bank transfer
- On our website